This Privacy Policy governs the data we collect from visitors to our website (www.almiro.io).
Note for Existing Customers:
These pages govern your use of the Almiro website. If you are an existing customer of our Managed Integration Services, your relationship with Almiro is governed by your signed Master Services Agreement (MSA) and Data Processing Agreement (DPA). In the event of a conflict, the terms of your signed agreement take precedence over the information on this website.
Privacy Policy
Last updated: April 30, 2026
1. Introduction
Almiro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our integration platform and related services (collectively, the "Services"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you register for the Services, express an interest in obtaining information about us or our products, or otherwise contact us. This information may include:
- Name and contact information (email address, phone number, mailing address)
- Account credentials (username and password)
- Company name and job title
- Communication preferences
- API configuration and system metadata
Automatically Collected Information
When you access our Services, we automatically collect certain information about your device and usage, including your IP address, browser type, operating system, access times, pages viewed, and the referring URL. We may also collect information about your location based on your IP address.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our Services
- Improve, personalize, and expand our Services
- Process transactions and send related information
- Send administrative information, such as updates and security alerts
- Respond to inquiries and offer support
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
4. Data Sharing and Disclosure
We may share your information in the following situations:
- Acumatica VAR: Because our integration service operates as a partnership, we may share information with your designated ERP/Acumatica VAR as required to support the integrity of your systems.
- Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf.
- Business Transfers: We may share or transfer your information in connection with a merger, acquisition, or sale of assets.
- Legal Requirements: We may disclose your information where required by law or in response to valid legal requests.
- With Your Consent: We may share your information for any other purpose with your consent.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to rectify or update inaccurate information
- The right to request deletion of your personal information
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your activity on our Services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
9. Third-Party Links
Our Services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Almiro
Email: privacy@almiro.io